Ross and Bannister’s handyman. He is an old man who has been working with the company for years.
Helpful and concern
A loyal worker at Ross and Bannister’s.
Encouraging and supportive to his colleague
He does all the odd jobs in the office and helps out new employees. He is helpful in giving useful information to Lucy regarding the spirit of Miss Broome and shows concern to her. He even told Lucy not to be like a frightened mouse, and not to worry.
He has been working for thirty years with Ross and Bannister’s, retired with a silver watch but still can’t keep away from his job.
He praises Lucy for her braveness and determination to keep on her job even after she has confronted the spirit of Miss Broome. He said that Lucy is no longer the timid mouse and she is a right little lion. Then he gives her chocolate biscuits with her tea as a credit and encouragement.