A young seventeen year old lady who got a job as a secretary at Ross and Banister’s
She is a young, shy, a low achiever, not competent and highly qualified and insecure graduate of secretarial studies.
She has a very low self esteem, inferior complex, no confidence and pessimistic
She became ambitious, determined and optimistic to change her life style.
Lucy becomes enthusiastic and a quick learner when she got a job. She also became courageous when she has to face the conflict with the spirit of Miss Broom.
Lucy became sympathetic, caring, insightful and understanding after knowing Miss Broome’s history. She took the initiative to look for an amicable solution.
Lucy Beck was young and small and mouse-coloured, easily overlooked.
She had a lonely ‘O’ level and a typing speed that would make a tortoise laugh.
She is wondering who will employ her as she is aware of her inadequacies.
Lucy assumes that there are more qualified and brighter people than her who are qualified for the job vacancy.
Lucy is tired of being poor and she is fed up with macaroni cheese and baked beans. She is also sick of wearing second-hand clothes. She gathered her strength and determined to get a job to get out of poverty.
Lucy got a job at Ross and Bannister’, a small firm with a factory just outside the town. She is so excited so came to her work place on Monday morning, at ten to nine and waited as the door to the office is closed. She faces problems when each time she types, the word ‘QWERTYUIOP” appears on the paper. When she finds that it was the ghost of Miss Broom, she became courageous and keep typing and liquid the unwanted words and reached the end of the letter by triumph.
Lucy is shocked when she heard the news about Miss Broome from Harry Darke. She was forced to stop working after she had been working for forty three years. Lucy sympathizes Miss Broome and tells her that Mr Bannister is only acting out of concern as he was worried of her health. Lucy managed to convince Miss Broome that the late Mr Bannister needs her help in the after life.